Refund Policy

Last Updated: August 9, 2026

At SongSector.com, every song is created specifically for you using the information you provide during your order. Because our products are personalized digital content, we generally cannot offer refunds once production has begun.

Eligibility for Refunds

You may be eligible for a full refund if:

• Your order was charged but was never delivered.
• We are unable to generate your song due to a technical issue.
• You accidentally placed duplicate orders.
• You cancel your order before production begins.

Non-Refundable Orders

Due to the personalized nature of our products, we cannot offer refunds for:

• Custom songs that have already been generated or delivered.
• Changes of mind after the song has been created.
• Incorrect information submitted during checkout (such as names, dates, or personal details).
• Personal preference regarding musical style, lyrics, or vocals after delivery.

Quality Issues

If your song contains:

• incorrect names or details caused by our system,
• missing sections,
• corrupted audio files,
• or any technical defects,

please contact us within 7 days of delivery. We will review your request and, where appropriate, provide a corrected version at no additional cost.

Processing Time

Approved refunds are issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Contact Us

If you have any questions about your order or would like to request a refund, please contact us:

Email: support@songsector.com

We aim to respond within 24–48 business hours.